Returns & Exchanges

At Woods, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. All returned products must be in their original condition and packaging to ensure a seamless processing experience.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

2

Pack with Care

Carefully place the items back into their original manufacturer packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our warehouse team inspects the returned furniture or decor, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing